Shipping policy
❌ Order Cancellation If you need to cancel your order, please contact us as soon as possible after placing it. Because many of our products are sourced from limited-stock clearance inventory across Europe & the UK, orders are processed quickly once confirmed. After an order has been processed or shipped, it can no longer be canceled. If your order has already shipped, you may still request a return after delivery according to our Return & Refund Policy.
🚚 Shipping Information At Alleva Red, we source products directly from outlet stores and clearance inventory across the EU & UK. Many items are available in limited quantities and are shipped internationally directly to customers. Because of this sourcing model, delivery may take longer than standard domestic US retailers — but allows us to offer authentic premium products at highly competitive prices.
⏱ Estimated Delivery Time Total Delivery Time = Processing Time + Shipping Time Delivery estimates are based on historical shipping performance and may vary depending on destination, customs processing, carrier delays, or seasonal demand.
⚙️ Processing Time Orders are typically processed within 1–3 business days. During high-demand periods or limited inventory transfers between warehouse locations, processing may take slightly longer. Once your order has been prepared, it will be shipped immediately.
🌎 Estimated Shipping Times
🇺🇸 United States Processing: 1–3 business days | Shipping: 7–15 business days
🇬🇧 United Kingdom Processing: 1–3 business days | Shipping: 4–8 business days
🇦🇺 Oceania Processing: 1–3 business days | Shipping: 6–15 business days
🌍 Other Countries Processing: 1–3 business days | Shipping: 6–15 business days
📍 Order Tracking Once your order has been shipped, you will receive a tracking number via email. You can track your order through:
- Your shipping confirmation email
- The tracking link provided after shipment
If you cannot locate your tracking information, please contact us: 📩 support@allevared.com Our support team will be happy to assist you.
⚠️ Important Notes
- Delivery times are estimated and not guaranteed
- International shipments may occasionally experience customs or carrier delays
- Customers are responsible for any applicable import duties or local taxes required by their country
📞 Contact Us If you have any questions regarding your order or shipping status, feel free to contact us anytime: 📩 support@allevared.com
❤️ Thank You Thank you for shopping with Alleva Red. We appreciate your support and are committed to bringing you authentic comfort footwear at the best possible prices.